車買取は東京都武蔵村山市の株式会社RIVER STAND | 口コミ

親切・丁寧な対応をしていただきました。
スタッフさんの明るい雰囲気作りも絶妙でした。良いところで車を購入出来て良かったです。

(Translated by Google)
I received kind and courteous service.

The staff's cheerful demeanor was excellent. I'm glad I was able to purchase my car from such a good place.

以前エブリィワゴンの購入でお世話になりました。武蔵村山へ移転後も一度行きましたが、対応も良く、お店も綺麗でした！

(Translated by Google)
I previously purchased an Every Wagon from them. I also visited them once after they moved to Musashimurayama, and the service was excellent, and the store was clean!

極めて充実した整備で納車してもらった。大変感謝している

(Translated by Google)
The car was delivered to me after extremely thorough maintenance. I am very grateful.

オイル交換と点検をお願いしました。
事務職が非常に清潔で居心地が良かったです。
クルマに対する知識量がすごく、何を聞いても答えてくれました。
1速から2速へのチェンジの違和感も解消され、満足です。

(Translated by Google)
I requested an oil change and inspection.

The office was very clean and the atmosphere was comfortable.

They had a great deal of knowledge about cars and answered all my questions.

The awkward feeling when shifting from 1st to 2nd gear has been resolved, and I'm very satisfied.

急ぎで軽自動車を探すこととなり、カーセンサー経由でこちらとのご縁がありました。
見つけていた車両以外にも予算内の車両をたくさん見せていただきとても丁寧な対応をしていただけました。

購入を決めた際にも、自身では初めて購入するため不安がありましたがアフターサービスなど教えていただき安心してお任せすることができました。

納車日についても、こちらのワガママで日程変更お願いしましたが気持ちよく対応いただけました。ありがとうございます！

当日、受け取りに行った車両はとても綺麗で整備も細かいところまでやっていただけました！

今後もお世話になります。
よろしくお願いいたします。

(Translated by Google)
I was in a hurry to find a kei car (mini car), and I came across your company through Car Sensor.

Besides the vehicle I had found, you showed me many other vehicles within my budget and provided very courteous service.

When I decided to purchase, I was anxious because it was my first time buying a car, but you explained the after-sales service and other details, so I felt at ease entrusting you with the purchase.

Even though I made a selfish request to change the delivery date, you accommodated me happily. Thank you!

The car I picked up on the day was very clean, and the maintenance had been done down to the smallest detail!

I look forward to doing business with you again in the future.

Thank you very much.

とても親切に対応していただけますし、不明点にも誠実に回答くださいます。

(Translated by Google)
They are very kind and helpful, and they answer any questions honestly.

とても丁寧な接客で車を購入することができました。
ありがとうございます！

(Translated by Google)
I was able to purchase a car thanks to their extremely courteous service.

Thank you!

探していた車が安価で購入することが出来ました。状態も良く満足してます。
店員の方の対応も良く、処理などスムーズでした。

(Translated by Google)
I was able to purchase the car I was looking for at a low price. It's in good condition, and I'm very satisfied.

The staff were very helpful, and the process was smooth.

対応が良かったです。また何かあったらお願いしたいと思いました。

(Translated by Google)
The service was excellent. I would definitely like to ask for their help again if needed.

8年程前に初めてこちらで車を購入させていただいてからずっとRIVERSTANDさんにはお世話になっています。

初心者にも分かりやすい説明と真摯な対応で、初めての車を検討していた当時、とても安心して購入が出来たことをよく覚えています。

あれから変わらず同じ車に乗り続けています。
特に不具合などもなく今でも非常に満足して乗っています。
私の不注意で車に傷をつけてしまったこともありましたが、その時も迅速かつ丁寧なサポートで大変心強く有り難かったです。

社長さんをはじめスタッフの方々もとても気さくで誠実な方ばかりで、信頼してお願い出来る車屋さんはここ以外にありません。
お店の雰囲気やスタッフさんの人柄の良さはその仕事ぶりにも表れるというのは本当ですね。

文句なしの高評価です。

これからも末永くお付き合いをさせていただけると嬉しいです。

(Translated by Google)
I've been a loyal customer of RIVERSTAND ever since I first purchased a car from them about eight years ago.

I remember feeling very confident in my purchase back then, thanks to their easy-to-understand explanations and sincere service, which made me feel very comfortable when I was considering buying my first car.

I've continued driving the same car ever since.

I'm still very satisfied with it, and I haven't experienced any problems.

I did accidentally scratch the car once, but even then, their prompt and courteous support was incredibly reassuring and I was very grateful.

The president and staff are all very friendly and sincere, and there's no other car dealership I can trust to do business with me.

The atmosphere of the shop and the good character of the staff really do reflect in their work.

I give them an absolutely high rating.

I hope to continue our relationship for many years to come.

今月こちらで中古のニッサン・デイズを購入しました。

もちろん車も気に入りましたが、販売店のスタッフさんたちの対応とサービスの良さも決め手でした。車のプラス面とマイナス面をわかりやすく説明してくださいましたし、納車時やアフターサービスの条件についても、満足のいくものでした。納車までの種々の連絡のやり取りもスムーズでしたし、納車時には期待以上のサービスが付いていました。

これまで大手ディーラーを含めて幾つもの車屋さんとお付き合いがありましたが、リバースタンドさんは最上級だと思います。埼玉県南部に住んでいるので往復3.5Hかかりますが、それも苦にならないほどです。お勧めです。

(Translated by Google)
I purchased a used Nissan Dayz from this dealership this month.

Of course, I liked the car, but the excellent service and attitude of the staff were also decisive factors. They clearly explained the pros and cons of the car, and I was satisfied with the terms of delivery and after-sales service. Communication leading up to delivery was smooth, and the service I received upon delivery exceeded my expectations.

I've dealt with many car dealerships, including major ones, but I think Riverstand is the best. I live in southern Saitama Prefecture, so it takes 3.5 hours round trip, but that's not a problem at all. I highly recommend them.

車って高価ですし、購入するにしても妥協しなきゃいけない点だったり心配なことも多いですが社長さんが親切丁寧に対応して頂きましてこの方からなら信頼して車を購入できると思いました！我が家の宝物が1台増えて大満足です！

(Translated by Google)
Cars are expensive, and there are many things to compromise on or worry about when buying one, but the company president was so kind and helpful that I felt I could trust him to sell me a car! We are very happy to have added another treasure to our family!

突然お電話し、そのまま訪問させていただいたにもかかわらず、とても親切に対応してくださいました。車のメリットだけでなくデメリットも正直に説明していただけたので、信頼できると感じて購入を決めました。

購入後の自社保証も、車に詳しくない私には大変心強いです。購入後に何度か不具合でお世話になりましたが、いつも親身に話を聞いてくださり、最後まで誠実に対応していただけて本当に感謝しています。信頼できる安心の車屋さんです。ありがとうございました。

(Translated by Google)
Despite calling unexpectedly and then visiting without prior notice, they were incredibly kind and helpful. They honestly explained both the advantages and disadvantages of the car, which made me feel confident in their service and decided to purchase it.

Their in-house warranty after purchase is also very reassuring for someone like me who isn't very knowledgeable about cars. I've had to contact them several times since the purchase due to issues, and they always listened attentively and handled everything honestly until the very end. I'm truly grateful. They are a trustworthy and reliable car dealership. Thank you very much.

急な相談だったにもかかわらず、最初から最後まで非常に丁寧に対応していただきました。
見積もりの際は、作業内容だけでなく保証についても詳しく説明があったので、納得してお願いすることができました。
こちらからの質問に対しても、その場ですぐに調べて回答をくださるなど、レスポンスの速さと誠実さが印象的です。
しっかりとした保証も付けていただいたので、今後とも末永くよろしくお願いいたします。

(Translated by Google)
Despite the short notice, they handled everything with extreme care from start to finish.
When providing the estimate, they explained not only the work details but also the warranty in detail, which allowed me to proceed with confidence.
They were also very responsive and sincere in answering my questions immediately.
With such a solid warranty provided, I look forward to continuing our relationship for many years to come.

約10年使用した仕事用の車の塗装が色あせてきたので、ネットで検索して見に行きました。
接客も購入後の車の調子も良く、地元にいいお店を見つけたと思いました。
ありがとうございました。 (Translated by Google) The paint on my work car, which I've been using for about 10 years, has started to fade, so I searched online and came to look at this shop.
The customer service was great and the car ran well after I purchased it, so I feel like I've found a great local shop.
Thank you very much.

丁寧な説明・対応で、とても安心できました。わからないことを聞きやすい雰囲気で、車初心者にもわかりやすく説明してくださります。購入後のアフターケアも充実しているので、何かあった時にも安心です。これからもお世話になります！

(Translated by Google)
The thorough explanations and service gave me great peace of mind. They created an atmosphere where it was easy to ask questions, and they explained things in a way that was easy to understand even for someone new to cars. They also provide excellent after-sales care, so I feel at ease in case anything happens. I'll continue to use their services!

親切丁寧にご対応いただきました！
車の状態の説明をいただいたり、安心して契約できました！
キレイな状態で納車していただき、とても満足しております！

(Translated by Google)
They were very kind and courteous!
They explained the condition of the car to me, so I was able to sign the contract with peace of mind!
They delivered the car in such good condition that I'm very satisfied!

先日こちらのリバースタンドさんで、NBOXカスタムを購入させていただきました！
購入時には、車の特徴など色々と分かりやすく教えてくださり、とても安心して購入することができました。
購入後のサポートも手厚く、分からないことがあったらすぐに聞けるような気さくで優しい人で良かったです。

(Translated by Google)
I recently purchased an NBOX Custom from River Stand!
When I purchased the car, they explained the car's features and other details in an easy-to-understand manner, which made my purchase very easy to understand.
They also provided excellent support after the purchase, and I was glad that they were such a friendly and kind person that I was always available to ask any questions I had.

デイズルークスを購入しました。
私自身車初心者でしたが担当様より説明や確認等丁寧に対応していただき、安心して購入させて頂きました。
購入後ドライブレコーダーの起動不良がありましたが即対応して頂けたのがありがたかったです。

(Translated by Google)
I purchased a Nissan Dayz Roox.

Although I'm a novice car buyer, the salesperson provided thorough explanations and confirmations, which made me feel confident in my purchase.

After the purchase, there was a problem with the dashcam's startup, but I was grateful for the immediate response.

N-BOXを購入しました。
問い合わせから納車まで、一貫してとても信頼できる対応をしていただき大満足です！！
かなりの台数の現車を見せていただく際も、嫌な顔など全くせずに丁寧に1台ずつ説明もして貰いました。
また、購入車もまるで新車かの様にとてもキレイに整備して貰っての納車でした。
あっては欲しくないですが、万一の故障を含めたアフターフォローについても、しっかり説明していただいたので、安心して乗っていけると思います。
整備や点検なども引き続きお世話になりたいと思える素晴らしい車屋さんです！
高橋さん、ありがとうございました！

(Translated by Google)
I purchased an N-BOX.

From my initial inquiry to delivery, I received consistently reliable service and I am extremely satisfied!

Even when I was shown a large number of vehicles, they patiently explained each one to me without showing any displeasure.

Furthermore, the car I purchased was delivered in pristine condition, almost like a brand new vehicle.

Although I hope it never happens, they also thoroughly explained after-sales support, including potential breakdowns, so I feel confident driving it.

This is a wonderful car dealership that I would like to continue using for maintenance and inspections!

Thank you, Mr. Takahashi!

手厚く、素早い販売をして頂き、非常に助かっています。

(Translated by Google)
Thank you so much for your attentive and prompt service; it's been a great help.

スタッフが素晴らしい

(Translated by Google)
The staff is wonderful

こちらで中古車購入させていただきました！
丁寧な対応していただきありがとうございます！
なにか困ったらまた相談させてください！

(Translated by Google)
I purchased a used car from you!

Thank you for your courteous service!

I'll contact you again if I have any problems!

六道山公園の帰り道に横を通りがかり、夫婦で好きなデザインの車が多かったのでお問い合わせしたところ、高橋さんという男性のスタッフさんに対応いただきました。

在庫でお持ちの車の前オーナーの運転の癖や走行距離、オイル交換のメンテナンス対応時期などを非常に分かりやすく教えて頂けましたのでこちらも噛み砕いて色々と聞けてとても良かったです。

ちょうどオイル交換の目安である走行距離でもあったので、お問い合わせのタイミングで予約して対応いただきました！

あまり起こって欲しくはないですが、不測の事態に備えた代車対応などもキメ細やかに見てくださるので本当にありがたいです。
これからも細々メンテナンスでお世話になります、ありがとうございます！

(Translated by Google)
We happened to pass by the store on our way back from Rokudoyama Park and, as my husband and I liked the design of the cars, we decided to inquire about them and were assisted by a male staff member named Takahashi.

He explained to us in an easy-to-understand manner the driving habits of the previous owner of one of the cars in stock, as well as the mileage and when it needed to be serviced for an oil change, so it was great to be able to ask him all sorts of questions in an easy-to-understand manner.

It was also the recommended mileage for an oil change, so we made an appointment at the time of our inquiry and he was kind enough to help us!

While we hope this doesn't happen often, we are very grateful that they are so attentive to providing loan cars in case of unforeseen circumstances.

We will continue to rely on you for any maintenance needs, so thank you very much!

事故をおこし、修理の見積もりや買替えでお世話になりました。お盆休み中でどこもお休みしている中、探してたどり着いたお店です。対応が早く、夫の話しをよく聞いてくださり、私にもわかりやすく説明していただきました。車はもちろんのこと、スタッフの皆さんがとても気持ちの良い方たちで、まるで何年も前からお付き合いがあるかのように信頼できました。
今後も引き続きお付き合いできたらと思っています。

(Translated by Google)
We had an accident and received their help with repair estimates and replacements. We searched everywhere during the Obon holiday when most places were closed, and finally found this shop. They responded quickly, listened carefully to my husband's concerns, and explained everything clearly to me. Not only were the cars excellent, but all the staff were incredibly pleasant; we felt we had known them for years, and I trusted them completely.

We hope to continue doing business with them in the future.

たまたまネットで見ていて自宅から遠くないという点だけで車を見せてくださいと連絡して、そこから、女性スタッフの方の気持ちいいほどの接客ですぐ、信頼し、翌日には何点か見た中で決めることが出来ました。契約後も気になる点や不安材料を真摯に対応して頂き、感謝です。
そして購入したekカスタムも運転していて大変満足しています。ありがとうございました。😊

(Translated by Google)
I happened to see their website and contacted them simply because it wasn't too far from my home, asking to see a car. The female staff member's incredibly pleasant service immediately put me at ease, and I was able to decide on a car the very next day after viewing several options. I'm grateful for their sincere response to my concerns and questions even after the contract was signed.

And I'm extremely happy driving the ek Custom I purchased. Thank you very much! 😊

社長の人柄に感心しました^_^
知り合いが中古を探してて、たまたま見つかったのがRiver standで、購入もしました。対応も良くて、整備もしっかりやってくれたと思ってます。小さな要求をしたら、普通なら断れるのですが、さりげなく対応してくれた時に、人柄を知りました。自分が次に車を買い換えるなら、まずはここに相談しようと思ってます。

(Translated by Google)
I was impressed by the president's personality ^_^
An acquaintance of mine was looking for a used car and happened to find River Stand, where they also purchased it. I think the service was excellent, and the maintenance was done thoroughly. When I made a small request, most places would refuse, but they handled it discreetly, which showed me their true character. If I were to buy a new car next time, I would definitely consult them first.

8月に急に車が故障し、なるべくはやく購入しなければならず。急な訪問したにもかかわらず、快く対応してくださいました。
早い納車でかなり助かりました。
アフターフォローもかなりしていただき、ありがとうございました。

(Translated by Google)
My car suddenly broke down in August, and I needed to buy a replacement as soon as possible. Despite my sudden visit, they kindly accommodated me.

The quick delivery was a great help.

Thank you very much for the excellent after-sales support.

車が廃車になってしまい、知人の紹介でこちらのお店を利用しました！
色々親身に相談乗って頂き安心して購入に至りました。
また県外まで納車して頂いて本当に助かりました。
この度はありがとうございました！

(Translated by Google)
My car was scrapped, so I used this shop through a friend's recommendation!
They were very helpful and gave me advice on a lot of things, so I was able to make the purchase with peace of mind.
They also delivered the car outside the prefecture, which was really helpful.
Thank you very much!

予約なしで車を見に行ったのですが、お盆前にもかかわらず、とても迅速に納車していただきました。
納車後、ハンドルが重くブレーキ音も大きかったため販売店の方に相談したところ、タイヤの空気圧が不足しているのが原因だと丁寧に説明していただきました。
実際に空気を入れたらハンドルも軽くなり、走りもスムーズになりました。
対応もとても親切で、今回の購入に大変満足しています。ありがとうございました。

(Translated by Google)
I went to see the car without an appointment, but despite it being right before the Obon holiday, they delivered it to me very quickly.
After delivery, the steering was heavy and the brakes were noisy, so I consulted with the dealership, and they kindly explained that the problem was insufficient tire pressure.
After adding air to the tires, the steering became lighter and the car drove much more smoothly.
Their service was very kind, and I am extremely satisfied with this purchase. Thank you very much.

20歳になった娘が夏休みに免許を取得。３年間バイトで貯めたお金で車を買うというので、予算も限られており＆初心者でも乗りやすい軽自動車を、親子で探しておりました。中古車情報を日々ネットで検索していたところ、お気に入り登録していた車の多くが「リバースタンド（RIVER STAND）」さんでした。
実際見に行ける距離だし、問い合わせしたらすぐに気持ちよく応答してくださり、見学へ。
担当いただいたのは高橋さんです！訪問させていただいた当日、お目当ての車以外もたくさん見せてくださり、比較検討の情報・車両の状況、今後どのくらい乗るつもりなら…など、猛暑の中でしたが、全ての質問に、終始笑顔でニコニコと誠実にご回答くださいました。高価格帯の方をセールスしてくるとかなくて、実際娘に見合ったお車を、お薦めしてくださいました。
ネットの事前情報であまりにも口コミがいいので、娘と二人ですこし疑心暗鬼でしたがw、疑ってごめんなさいって感じで、まっすぐで誠実なご対応に納得でした。
その日に購入を決意。納車までも、自分のものではなく、娘が初めて乗るということもあり、少し前のめりに色々と細かく聞いてしまったのに、クイックに的確にお返事をいただけました。
納車の時もピッカピカ！ありがとうございます。
娘が毎日、もう一つの部屋ができたという感じで大事にしています。いまのところ快適です。もしも何かあってもきっとリバースタンドさんがなんとかしてくれそうとおもって、安心してます。
今後もよろしくお願いします。

(Translated by Google)
My daughter, who just turned 20, got her driver's license during summer vacation. She wanted to buy a car with the money she'd saved from three years of part-time jobs, so we were looking for a kei car (mini car) that was easy for a beginner to drive, given her limited budget. While searching for used cars online daily, we noticed that many of the cars we'd favorited were from "RIVER STAND."

It was within a reasonable distance to visit, and when we inquired, they responded promptly and kindly, so we went to see the cars.

Mr. Takahashi was our representative! On the day of our visit, he showed us many cars besides the one we were interested in, and despite the intense heat, he answered all our questions honestly and with a constant smile, discussing comparison information, vehicle condition, and how long we planned to keep the car. He didn't try to push any high-priced cars on us; instead, he recommended a car that was truly suitable for my daughter.

We were a little skeptical because the online reviews were so overwhelmingly positive, but we were completely convinced by his straightforward and sincere service.

We decided to buy the car that very day. Even before delivery, since it wasn't mine but my daughter's first time riding in it, I leaned forward a bit and asked a lot of detailed questions, but I received quick and accurate answers.

The car was sparkling clean when it was delivered! Thank you very much.

My daughter cherishes it every day, as if it's her second room. So far, it's comfortable. I feel at ease knowing that if anything happens, Riverstand will surely take care of it.

I look forward to working with you again in the future.

とてもスムーズな対応で納車まで行けたのでとても良かったです！
また機会があればまた利用したいと思ってます！
今回はありがとうございました！

(Translated by Google)
The process from ordering to receiving the car was very smooth, which was great!

I would definitely like to use your services again if the opportunity arises!

Thank you very much for everything!

トヨタ　シエンタの買取で伺いました。
初回取引でしたが、親身になって相談にのっていただけたので
安心感の中、お任せすることができました。

また、電子契約とのことで、大変取引が早く、びっくりしました。
メールでの問い合わせに対する回答の仕方が、とっても丁寧です。
今回は、大満足な取引ができたこと大変感謝しております。
社長さんをはじめ、スタッフの皆様、どうもありがとうございました。

(Translated by Google)
I came to purchase a Toyota Sienta.
Although it was my first transaction, you were very helpful and willing to give me advice,
so I felt at ease and was able to leave it to you.

Also, considering it was an electronic contract, I was surprised at how quickly the transaction went.
Your responses to my email inquiries were very polite.
I'm very grateful that this transaction was such a satisfying one.
Thank you so much to the president and all your staff.

本日アクアを納車頂きました。初めて利用させて頂くお店でしたが、お店が新築の香りがする素敵なデザインで素敵です！
このお店を選んだ理由は、何しろ口コミです。
真摯に向き合うお店だなと、一度訪問してみようと、思ったのがきっかけでした。

ご対応頂いた社長様が、とても人間性の温かみのある方でした。初回取引で不安がある中、心地よくそして何より安心してお取引ができました。

ご多忙のところ、最短でのご用意等々、色々ご配慮を頂きましたこと心より感謝申し上げます。

また次回買い替えの際は、是非ご相談させて頂きたく存じます。
スタッフの皆様もどうぞ猛暑ですからご自愛くださいませ。

(Translated by Google)
I received my Aqua today. It was my first time using this dealership, and I was impressed by its beautiful design and the fresh scent of a new building!

The reason I chose this dealership was purely based on word-of-mouth recommendations.

I felt that they were a sincere and dedicated business, and that's what prompted me to visit.

The president who assisted me was a very warm and kind person. Despite some initial anxieties about my first transaction, I felt comfortable and, most importantly, at ease throughout the process.

I sincerely appreciate all the consideration you showed me, including preparing the car as quickly as possible despite your busy schedule.

I would definitely like to consult with you again when I need to replace my car in the future.

Please take care of yourselves during this intense heat, staff and staff!

丁寧な対応を頂き、本当にありがとうございました。 車両もとても満足しました。ありがとうございました。

(Translated by Google)
Thank you very much for your courteous service. I am also very satisfied with the vehicle. Thank you very much.

すごくいいお店！
対応が素晴らしいです！

(Translated by Google)
This is a fantastic shop!

The service is superb!

本日は本当にありがとうございました。
エアコンが急に効かなくなり、ディーラーに電話しても3週間後の対応との事で
…この暑さの中では車に乗れないと八方塞がりの状態で、中古車を購入しかないと直接お伺いさせて頂きました。
本来であれば、購入した方がお店にとってはプラスになるにも関わらず、修理を提案してもらい、しかもディーラーでの修理よりもはるかに価格も安く何より迅速に対応して頂いて、私にとってはまさに神でした。笑
星を10個つけたいくらいです。
また是非、何かの際はお願いします。
本当にありがとうございました。

(Translated by Google)
Thank you so much for today.
My air conditioner suddenly stopped working, and when I called the dealer, they said it would take three weeks for them to fix it.
...I couldn't drive my car in this heat, so I was completely cornered and had no choice but to ask directly about buying a used car.
Even though it would have been more profitable for the dealer to buy a used car, you suggested a repair, and what's more, you responded quickly and at a much lower price than the dealer's repair. You were truly godsends to me. lol
I'd give you 10 stars.
I'd definitely ask for your help again if I need anything.
Thank you so much.

エアコンの効きが悪く、人の紹介で伺いました。
時間をかけて原因を探してくださり、対応してもらいました。帰り道では寒いくらい涼しい風が出て、暑い夏なので感謝です！
今回はその場での対応でしたが、悪い場所があるようで何が悪いのかを知識のない自分にもわかるように丁寧に教えてくださり、金額と修理方法の提案をいくつか挙げてくれました。
これから車の不調の際は、迷わず相談させてもらうお店として利用させてもらいたいと思います。ありがとうございました！

(Translated by Google)
My air conditioning wasn't working properly, so I came here on a referral.
They took the time to find the cause and fixed the problem. On my way home, the air was so cool it was almost cold, which I was very grateful for during this hot summer!
This time, they only fixed the problem on the spot, but they carefully explained to me, who had no knowledge of the problem, what was wrong in a way that even someone like me could understand, and they gave me some suggestions on the cost and how to repair it.
From now on, I will definitely come back to this shop for advice whenever my car is malfunctioning. Thank you!

実は、もともとRIVERSTANDさんで販売している車を見て検討していました。
ですが、そのタイミングで友人から車を譲ってもらえることになり、今回は購入には至りまんでしたが
せっかくなので点検とオイル交換で初めてお願いしてみたところ…これが大正解でした！
車の知識がほとんどない私にも、一つひとつ分かりやすく説明してくださり、終始安心してお任せできました^_^

点検で部品の交換時期が近いことも教えてもらい、「今すぐじゃなくても大丈夫ですよ」と、無理な提案は一切なし。
後日修理をお願いすることになりましたが、この誠実さが本当に嬉しかったです⭐︎

今回の車はRIVERSTANDさんから買ったわけではないのに、こんなにも親切に対応していただき感謝しかありませんm(__)m
次に車を買い替える時は、必ずこちらでお願いしたいと思います！
オイル交換の時に洗車もして頂きましたが、
綺麗でいる持続が長い気がします🎵
車の知識が少ない私でも頼りになる車屋さんがいると安心して車を所有できると感じています。

(Translated by Google)
Actually, I was originally considering buying a car from RIVERSTAND.
However, at that time, a friend offered to give me their car, so I didn't end up buying one this time.
But since I had the opportunity, I decided to ask them to do an inspection and oil change for the first time...and it was a great decision!
They explained everything clearly, even to me, who knows almost nothing about cars, and I felt completely at ease throughout the process.

During the inspection, they also informed me that some parts were due for replacement soon, and they didn't push any unnecessary suggestions, saying, "It's okay if it's not right away."
I ended up asking them to do the repairs later, and I was truly happy with their honesty.

Even though I didn't buy this car from RIVERSTAND, I'm incredibly grateful for their kind service.
I will definitely ask them to do the repairs when I buy my next car!
They also washed my car when I got the oil change, and it seems to stay clean for a long time now.
Even with my limited car knowledge, I feel reassured knowing there's a reliable car shop like theirs.

先日リフトアップの件で高橋さんに対応してもらったのですがとても満足な仕上がりにさせていただきました。

(Translated by Google)
The other day, I had Takahashi help me with a facelift and was very satisfied with the results.

先日、**武蔵村山市の中古車販売店「リバースタンド（RIVER STAND）」**さんで車を購入しました。
事前にネットで調べた時から口コミ評価が高く、実際に店舗に伺うとその理由がすぐにわかりました。

まず、代表の方をはじめスタッフの皆さんの対応がとても丁寧で、中古車の状態や整備履歴、今後のメンテナンスのポイントまで詳しく説明してくれます。車の知識があまりない私でも安心して選ぶことができました。

購入後もアフターサービスが充実していて、納車後にちょっとした不具合があった際も即日対応してくださり、本当に助かりました。修理や板金塗装、タイヤ交換、車検などもまとめてお願いできるので、長くお付き合いできるお店だと思います。

店舗は武蔵村山市役所からも近く、アクセスしやすい立地にあり、駐車スペースも広めです。
これから中古車を探す方や、東京・多摩エリアで信頼できる中古車販売店や整備工場をお探しの方には、ぜひおすすめしたいお店です。

これからも定期点検やカスタムなどでお世話になりたいと思います。
信頼できる中古車購入先を見つけられて大満足です！

(Translated by Google)
I recently purchased a car from RIVER STAND, a used car dealership in Musashimurayama City.

I had seen rave reviews from their online research, and when I visited the store, I immediately understood why.

First of all, the representative and all the staff were very polite and explained in detail the used car's condition, service history, and future maintenance tips. Even though I don't have much car knowledge, I was able to make a confident choice.

The after-sales service is also excellent after the purchase, and when I had a minor issue after delivery, they addressed it the same day, which was really helpful. They also offer repairs, bodywork, painting, tire changes, and vehicle inspections all in one place, so I think this is a store I can do business with for a long time.

The store is easily accessible, close to Musashimurayama City Hall, and has ample parking.

I would highly recommend this store to anyone looking for a used car or a reliable used car dealership or repair shop in the Tokyo/Tama area.

I plan to continue using their services for regular inspections and customizations.

I'm very happy to have found a reliable place to buy a used car!

中古自動車を購入しました。

予約なしで訪問しましたが快く対応していただきました。
クルマの状態も良く、値段も相場に比べてかなりお得なお値段で購入できました。

購入後も修理や部品交換などの際は迅速に対応していただき非常に助かりました。

これからもよろしくお願いいたします。

(Translated by Google)
I purchased a used car.

I visited without an appointment, but they kindly accommodated me.

The car was in good condition, and I was able to purchase it at a price significantly lower than the market rate.

After the purchase, they responded quickly to repairs and parts replacements, which was extremely helpful.

I look forward to doing business with them again in the future.

去年の冬に購入しました。
素早い修理ありがとうございます！

(Translated by Google)
I bought it last winter.

Thank you for the quick repair!

こちらで車を購入した際にとても手厚くアドバイスなどをいただきました！！
また、車の修理に出す際などもスムーズに行えてたことからまたリピートさせていただきたいです！

(Translated by Google)
I received excellent advice and support when I purchased my car here!

Also, the repair process was very smooth, so I would definitely like to use their services again!

知人の紹介で利用させていただきました。

リバースタンド様は、代表を始めとしたスタッフの対応が素晴らしいと思うお店でした。

足廻りの修理•板金塗装•コーティングを依頼しましたが、見積や施工内容等全てにおいて納得できる説明をしていただき大変満足する内容になりました。

自分の周囲に教えたい、そんな車屋さんだと思います。

(Translated by Google)
I used River Stand after being recommended by an acquaintance.

River Stand is a shop where I thought the service from the representative and other staff was wonderful.

I requested suspension repairs, bodywork painting, and coating, and I was given a convincing explanation of everything, including the estimate and work details, and I was very satisfied with the results.

I think this is the kind of car shop you'd want to tell everyone about.

3月に購入させていただきました。
その後こちらの責任で車に異常を起こしてしまったにも関わらず即日対応していただきました。車も無事に直り今とても調子が良いです。時間がたったのに車の調子を聞いてくださったり、担当の方々もとても優しくて親身になっていただきました。ほんとにありがとうございます。こちらで購入してすごくよかったです。

(Translated by Google)
I purchased this car in March.
Even though a malfunction occurred later that was my fault, they responded the same day. The car was repaired successfully and is now running great. Even though some time had passed, they still asked me about the car's condition, and the staff were very kind and considerate. Thank you so much. I'm very glad I purchased from you.

２ヶ月前に日産デイズを納車しました。
価格設定と程度が的確で､大変良心的な販売店だと思います。
疑問点などは､LINEでのやり取りで返信も早く､助かりました。

良い車を購入させて頂き感謝しております。

(Translated by Google)
I took delivery of my Nissan Dayz two months ago.

The pricing and condition were accurate, and I think it's a very conscientious dealership.

They responded quickly to my questions via LINE, which was very helpful.

I'm grateful to have purchased such a great car.

急に行ったのに、その場で対応してくれました!
納車まで早めに対応してくれたのも嬉しかった!
車も今のところ何の問題もなく、古い車ですが傷もなく良い走りです✨

(Translated by Google)
Even though I went there on short notice, they were able to help me right away!
I was also happy that they handled the delivery so quickly!
The car is working perfectly so far; it's an older car, but it's scratch-free and runs great! ✨

こちらでスペーシアを購入しました。
在庫車から検討する際には、一台一台のメリットデメリットを漏れなく伝えてくださり、ニーズに合わせて絞り込むことが出来ました。
実際に車を見に行く際にも、どんな傷があるのかを包み隠さず伝えてくださり、全て納得の上で購入できました。
整備、車検など幅広く対応してくださるので、今後もお世話になろうと思います。

(Translated by Google)
I purchased my Spacia here.

When considering vehicles from their inventory, they thoroughly explained the advantages and disadvantages of each car, allowing me to narrow down my choices to meet my needs.

When I actually went to see the car, they honestly told me about any scratches or damage, so I was able to purchase it with complete confidence.

They offer a wide range of services, including maintenance and vehicle inspections, so I plan to continue using their services in the future.

高橋さんに対応して頂きました。初めての車で何も知識ない私に、すごく寄り添って親切に対応していただき最高の車生活をスタートできました。納車までの間、販売店には全く非のないトラブルが発生しましたが、素晴らしい対応力で納車までスムーズに進めて頂きました。とても満足しています。車のことでまた何かありましたよろしくお願いします！

(Translated by Google)
Mr. Takahashi assisted me. As a first-time car owner with no knowledge whatsoever, he was incredibly supportive and kind, allowing me to start my car life in the best possible way. Although there was a problem that was not the dealership's fault during the delivery process, he handled it wonderfully and ensured everything went smoothly until delivery. I am very satisfied. If I have any further car-related issues, I will definitely contact you!

先日、車を購入させて頂きました。分かりやすい説明でとてもありがたかったです。また、車購入するときは、利用させて頂こうと思いました。

(Translated by Google)
I recently purchased a car from you. The explanations were very clear and helpful. I would definitely use your services again when I purchase another car.

売買の観点からやり方に疑問点があり中古車公正取引協議会に確認しました。やはり違法な方法と思われる点があるとのこと。
魅力的な車があるだけに大変残念です。
販売者さまは、ぜひ消費者法を学ばれ消費者に寄り添っていただけたらと思います。

(Translated by Google)
I had some doubts about the way things were done from a sales perspective, so I checked with the Used Car Fair Trade Council. They said that there are some aspects of the method that appear to be illegal.
It's a shame as there are some attractive cars out there.
I hope that sellers will study consumer law and be more considerate to consumers.

ネットで中古ミニバンを探していたところ、気になる車が目にとまり、とりあえず電話にて問い合わせしたところ、まず電話対応していただいた方の応対がとても良く、こちらが細かなところを聞いても何一つ面倒くさい感じや、また気になる点をいろいろ質問しても何でも応えてくれ、とても親切で好印象だと思いました。結局、気になっていた車の購入となった訳ですが、それに至るまでとても親切に電話やメールなどでやりとりしていただいたため、安心して購入する事が出来ました。遠距離により実際に現物を確認しての購入とは行かないため、不安もありましたがこちらのお店は初めから最後の納車まで本当に親切、丁寧な対応をしていただけました。とても感謝しております。もちろん、車両の状態と価格も納得のいくものでしたので、本当にリバースタンドさんにお世話になって良かったと思っております。この度は大変お世話になりました。

(Translated by Google)
While searching for a used minivan online, I came across one that caught my eye. I called to inquire. The person who answered the phone was incredibly helpful. They didn't seem bothered by any of my detailed questions, and they were always happy to answer any questions I had. I ended up buying the car I had my eye on, and the friendly phone and email communication leading up to that point allowed me to make the purchase with peace of mind. Because of the long distance, I wasn't able to see the car in person, so I was a little worried, but the dealership was incredibly kind and courteous from start to finish, right from delivery to delivery. I'm extremely grateful. Of course, the condition of the vehicle and the price were both satisfactory, so I'm really glad I chose River Stand. Thank you so much for all your help.

車選びから納車まですごく丁寧に対応していただけました！
初めて自分の車を持つという方も1から分かりやすく説明してくれるのでおすすめです！

(Translated by Google)
They provided incredibly attentive service from choosing the car to delivery!

I highly recommend them, especially for first-time car owners, as they explain everything clearly from the very beginning!

ブルーバードを購入しました。
対応していただいた方は感じがよく、
車の状態の説明も、わかりやすくて、よかったです。
後、、必要な手続きもお店側でしていただいたり、親切にしていただきました。
車内のクリーニングも丁寧で気持ちよく乗れます。ありがとうごさいました。

(Translated by Google)
I purchased a Bluebird.
The person who assisted me was very pleasant, and the explanation of the car's condition was easy to understand, which was great.
Furthermore, the dealership handled all the necessary procedures for me, and they were very kind.
The interior cleaning was also done thoroughly, making it a pleasant car to drive. Thank you very much.

下取り価格つかない車を5万円で買い取りして頂きました。
ありがとうございました！

(Translated by Google)
They bought my car, which had no trade-in value, for 50,000 yen.

Thank you very much!

一年前にこちらで購入した中古車の不具合で、本日お世話になりました。整備士の高橋さん、いつも誠実に気持ちよく説明し素早く整備してくださってありがとうございます。時間内にスピーディーに原因を見つけて修理してくださり、尚且つ有償保証で扱ってくださったので助かりました！今後ともよろしくお願い致しますm(_ _)m

(Translated by Google)
I had some trouble with a used car I bought here a year ago, and today I received your help. Thank you to the mechanic, Mr. Takahashi, for always explaining things honestly and pleasantly, and for quickly carrying out the repairs. You found the cause and repaired it quickly within the allotted time, and it was also covered by a paid warranty, which was very helpful! I look forward to working with you again in the future. m(_ _)m

15万キロ走行のフィットを5万円で下取りしてくれました。店員さんの感じもとても良かったです。

(Translated by Google)
They took my Honda Fit with 150,000 km on it as a trade-in for 50,000 yen. The staff were also very friendly.

めちゃめちゃ早く納車もしていただき、大変丁寧な接客で最高のお店でした！
これからもよろしくお願い致します！

(Translated by Google)
The car was delivered incredibly quickly, and the customer service was excellent. This is the best dealership!

I look forward to doing business with you again!

今回はありがとうございます。ダイハツ　ウェイクを購入させていただきました。
何ヶ所か回って検討しようかと思っていましたが、店員さんの親切な対応と
お店の雰囲気、そして車体のコンディションの良さ…
かと言って無理強いすることもなく、質問にだけ答えるような接客対応、
正直細かい所を確認しないで、即決しました。それだけ安心して選べたわけです。
また納車の際には、当方車2台の下取りもあり、2名で来訪してくださいました。すべてにおいて満足のいく内容でした。
車検も新規で対応していただいたので
安心して乗ることができます。
次回の車検もお世話になりたいと思います。
「近所付き合いのできる車屋さん」
そんな言葉がピッタリのお店です。

(Translated by Google)
Thank you for this purchase. I purchased a Daihatsu Wake.
I was thinking of visiting several dealerships before deciding, but the friendly service of the staff,
the atmosphere of the store, and the excellent condition of the vehicle...
And yet, they didn't push me and only answered my questions.
To be honest, I made an immediate decision without checking the details. That's how confident I was in my choice.
Also, when the car was delivered, two of our cars were traded in, so two people came to pick it up. Everything was satisfactory.
They also performed a new vehicle inspection,
so I can drive with peace of mind.
I'd like to use your services again for my next inspection.
"A car dealership that's friendly with the neighborhood"
That's the perfect description of this dealership.

とても親身になって車を探していただきました！
皆さん仲が良く雰囲気が良かったです！
また何かあればお願いしたいです！

(Translated by Google)
They were very helpful in finding me a car! Everyone was friendly and the atmosphere was great! I'd definitely ask for their help again if I need anything!

車の購入とこの前購入から１回目の車検も対応してもらいました。社長もスタッフの方も本当に気持ちがいいお店です！！
下取り金額も親身に寄り添って提示してくれてありがたかったです
最近車検についてニュースで大手の車屋さんで不正について報道されていたので、少し不安な思いもありましたが、お店の方が交換前の部品も見せてくれたので安心しました！
お店の中にはワンピースとかの少年漫画が沢山並んであって、待ち時間もあっという間に過ぎました
これからもよろしくお願いいたします！

(Translated by Google)
I bought a car here and got my first car inspection done since I bought it recently. The owner and staff are really nice!! I was also grateful that they were so considerate in giving me the trade-in price. I was a little worried because there was a recent report on the news about fraud at a major car dealership, but the dealer showed me the parts before they were replaced, so I was relieved! There were a lot of shounen manga like One Piece lined up in the store, so the waiting time passed by in a flash. I hope to continue to work with them!

初めての車選びでしたが、スタッフの方に大変丁寧にご対応いただき大満足です。
とりわけ説明が丁寧で質問にも親切に答えてくれたので、車の知識があまりない私でも安心して話を進めることができました。
今後も車を探すときは、是非利用したいと思います！

(Translated by Google)
This was my first time choosing a car, and I'm very satisfied with the attentive service provided by the staff.
In particular, the staff were thorough in their explanations and kindly answered my questions, so even though I don't know much about cars, I was able to proceed with the discussion with confidence.
I'll definitely use them again when looking for a car in the future!

初めての車選びでした。
とても親切にスムーズな対応と、不安や不明点も解消していただき、安心して購入することができました。
難しいと思っていた手続きも、わかりやすく説明していただき、とてもよかったです。
安心して車に乗ることができました。
ありがとうございました。

(Translated by Google)
This was my first time choosing a car.

The service was very kind and smooth, and all my anxieties and questions were answered, allowing me to purchase with peace of mind.

The procedures, which I thought would be difficult, were explained clearly, which was very helpful.

I was able to drive the car with confidence.

Thank you very much.

初めてディーラー以外のお店に車検をお願いしました。不安もありましたが店員の方がとても丁寧に説明してくださり、料金も安く、仕上がりも満足のいくものでした。今後もこちらにお世話になろうと思います。

(Translated by Google)
This was the first time I had my car inspected at a shop other than a dealership. I was a little nervous, but the staff explained everything very carefully, the price was reasonable, and I was very satisfied with the result. I will definitely use their services again in the future.

先日中古車を購入させて頂きました。
何を聞いても、とてもご丁寧に、車の事、保険の事、教えて下さいました。
安心して購入することが出来ました。

(Translated by Google)
I recently purchased a used car from them.

They were incredibly helpful and patiently answered all my questions about the car and insurance.

I was able to purchase it with complete peace of mind.

色々な相談ができます

(Translated by Google)
You can get various advice

臨機応変な柔軟をしてくれるRIVERSTANDです。

保険関係の知識にも富んでいて、"何かあった時"に非常に頼りになります。

(Translated by Google)
RIVERSTAND is very flexible and adapts to changing circumstances.

They are also very knowledgeable about insurance and are extremely reliable when something happens.

リバースタンドさんが創業した時から、弊社車両の修理をお任せしております。
いつも、無理なお願いを聞いてもらい大変助かっております。
作業もスピーディーで正確なので、安心してお願いできます！

(Translated by Google)
We have been entrusting River Stand with repairs for our vehicles since they were founded.
They always accommodate our unreasonable requests, which is very helpful.
Their work is also fast and accurate, so we can leave it to them with peace of mind!

スタッドレスからラジアルタイヤへの履き替えをお願いしました。
料金が安く、かつ作業が早かったのが良かったです。
後、社長さんが気さくな方で話しやすかったのも良かったです。
また利用しようと思います。
ただ、車が何台も入るスペースがないので、作業をお願いするなら事前に予約した方が良いと思いました。
何の不満もありませんが、タイヤ交換で☆５をつけるのも何なので☆４としておきます。

(Translated by Google)
I requested a tire change from studless tires to radial tires.

The price was reasonable, and the work was done quickly, which was great.

Also, the owner was friendly and easy to talk to, which was a plus.

I would like to use their services again.

However, there isn't enough space for multiple cars, so I think it's best to make a reservation in advance if you need the work done.

I have no complaints, but since it's just a tire change, I'll give it 4 stars.

オデッセイRB2の左リアの板金修理をお願いしました。
穴が開くほどの大きな損傷でしたが、バンパー交換と見違えるくらいの綺麗さで修復して頂きました。
しかも格安！次回もお願いしようと思います。

(Translated by Google)
I requested bodywork repair on the left rear of my Odyssey RB2.

The damage was extensive, with a hole in the car, but they repaired it so beautifully that it's almost indistinguishable from a new bumper.

And it was very affordable! I'll definitely use their services again next time.